Applications Welcome at Mohegan Sun at Pocono Downs on Feb. 23
MOOSIC, Pa. – With the calendar steaming towards spring, the Scranton/Wilkes-Barre RailRiders are looking to fill seasonal positions to help staff the brand new PNC Field. The RailRiders will be holding a job fair on Saturday, Feb. 23 at Mohegan Sun at Pocono Downs in Wilkes-Barre, Pa. These new positions are essential in enhancing the fan experience and providing supreme customer service at PNC Field.
“We welcome all comers that would like to get on board and become part of the RailRiders family,” said RailRiders president and general manager, Rob Crain. “These positions will be the frontline of our supreme customer service efforts for the hundreds of thousands of fans that will enjoy PNC Field this season. We are excited to welcome the hundreds of NEPA residents that will be hired as a result of this event.”
The job fair will take place in Mohegan Sun’s lower-level ballroom next to the horse track. It will run from 10 a.m. to 3 p.m. with interviews being conducted on site. A variety of positions are available, including ushers, ticket takers and sellers, suite attendants, game entertainment staff, grounds crew, and many more. The RailRiders are also looking for those interested in internships with the sales, marketing, and operations departments.
A full list of available positions is attached. Application forms are available both online at swbrailriders.com and hard copies are available at the team’s corporate offices at 50 Glenmaura National Blvd, Suite 101 in Moosic. Job seekers can fill out their application and bring it to Mohegan Sun, or they can complete one on site. All interviews will be conducted at the job fair and all applications will receive thorough consideration.
Additionally, Legends, the RailRiders’ official concessionaire and merchandiser, will hire its own seasonal slots at the job fair. Its openings include roles like suite attendants, grill cooks, concessions stand managers and other roles detailed in the attached file.
The RailRiders’ 2013 season gets underway with the grand opening of a reconstructed PNC Field on April 4 when the defending IL champion Pawtucket Red Sox come to town for a rematch of their 2012 playoff clash with SWB. It will mark the first “Thirsty Thursday” promotion of the year with $1 beer specials and $1 Pepsi products along with a pre-game live band performance and post-game fireworks. Partial and full-season ticket plans are now available.
- SWB RailRiders – All Aboard! -
2013 Seasonal Staffing Categories
Concessions Stand Manager - Oversee Concession Stand Operations from opening to closing events and maintain the food standards set by the company
Concessions Stand Worker/Cashier – Provide quick and efficient service to customers and a variety of duties relating to fast food-style service including cold food preparation, stocking counters and steam table, and maintaining sanitation standards
Prep Cook/Grill Cook - Prepare and cook food items that result in high quality of taste and appearance to satisfy guests and maximize food revenues
Kitchen Utility – Assist with various kitchen operations including prep work, stocking, and cleaning
Vendor - Deliver and sell food and beverage items in the stands
Customer Service Representative – Communicate with guests to take on-site surveys during events, assist with identifying problematic issues and concerns, and maximize both employee and customer satisfaction
Suite Attendant - Provide exceptional guest service while working collectively and cooperatively in the Premium Service Department specifically in the Clubs & Suites
Suite/Catering Utility - Assist with set-up and break-down operations of Suite, Club, and Catering events
2013 Seasonal Staffing Categories
Ushers: Assist fans to and from their PNC Field seating locations
Parking: Provide direction to all vehicles entering and exiting PNC Field’s parking lots
Ticket Takers: Scan purchased tickets for all fans entering the ballpark
Ticket Sellers: Box office representative responsible for selling tickets and managing Will Call
Bag Checkers: Examine patron bags for prohibited ballpark items
Suite Attendants: Assist suite & club level patrons with seating locations, Concierge
Game Entertainment: PA Booth Staff (music, stats, video board, CCTV)
Pinstripe Patrol: On-field entertainment crew (pre-game, inning breaks, post-game)
Mascot: Perform as one of the RailRiders’ most recognizable characters!
Game Day Emcee: On-field voice and talent of PNC Field
Bat Boys: Equipment assistant with player at-bats (home and visiting teams)
Clubbies: Prepare and assist home and visiting teams with all facets of clubhouse needs
Fun Zone: Set up inflatables, interact with children and parents
Broadcasting: Game day stringer, line score operator
Grounds Crew: Prepare and maintain field for regular usage
EMT: Provide emergency medical services to the patrons of PNC Field - (Proper certification required)
Interns: Student experience in Sales, Marketing, and Operations