Behavioral Health/Intellectual Disability/Early Intervention
The mission of the Lackawanna-Susquehanna Counties Behavioral Health Intellectual Disabilities Early Intervention (BHIDEI) Program is to connect consumer satisfaction, outcome evaluation and accountability with the planning, procurement, and efficient management of effective services and supports. Our vision is to utilize a holistic approach in partnering with individuals, families and the community by promoting hope, empowerment, choice, and opportunities that encourage people to achieve their personal outcomes as individuals and community members.

Baldi Award Presentation

The Lackawanna-Susquehanna Behavioral Health/Intellectual Disabilities/Early Intervention Program Advisory Board presented its 2021 John J. Baldi Award of Excellence to Ann K. Rink, center, for outstanding research, evaluation and development efforts within Lackawanna and Susquehanna Counties. The 23rd annual award, established in 1999, is given to individuals that have made a profound impact on the quality of life for persons with either mental illness or an intellectual or developmental disability within the two counties. 
L-r, Maryann Colbert, Lackawanna-Susquehanna BH/ID/EI Administrator; Mike Baldi, presenter; Mrs. Rink, award recipient; Martin R. McGurrin, Advisory Board Chairman; and Lackawanna County Commissioner Chris Chermak, Advisory Board member.


The Department of Human Services (DHS) today announced the launch of a statewide Support & Referral Helpline staffed by skilled and compassionate staff who will be available 24/7 to assist Pennsylvanians struggling with anxiety and other challenging emotions due to the COVID-19 emergency and refer them to community-based resources that can further help to meet individual needs. The toll-free, round-the-clock support line is officially operational.  The number to call is 1-855-284-2494  For TTY, dial 724-631-5600

Suicide Prevention Alliance-Lackawanna County Resources
Mental Health, Anxiety and Stress

  • Scranton Counseling Center 570-278-6822
  • Crisis 570.348.6100 or 1-844-348-6100-All Hours Everyday
  • Suicide Prevention Lifeline 1-800-273-8255 Text HOME to 741741, All Hours Everyday
  • The Advocacy Alliance Warm Line 1-866-654-8114 6pm – 10pm Everyday
  • Friendship House, Mayfield 570-281-6222, Scranton 570-342-8305
  • Substance Abuse and Mental Health Administration Disaster Distress Helpline 1-800-985-5990 or Text TALKWITH US to 66746, All Hours Everyday
  • Veterans/Military Crisis Line 1-800-273-8255 press 1 or Text 838255, All Hours Everyday
  • TrevorLifeline Saving LGBTQ Lives 1-866-488-7386 TrevorText Text START to 678678, All Hours Everyday
  • Preserve PA Covid-19 Crisis Counseling Program 1-855-284-2494 For TTY, dial 724-631-5600
  • Perseverar PA Programa De Asesoramiento En El Mrco De La Crisis Por La Covid-1-855-284-2494 For TTY, dial 724-631-5600
  • NAMI NEPA Support Groups via Zoom Conference, visit for information
  • Catholic Social Services 570-207-3808
  • The Wright Center for Community Health 570-941-0630, 8am – 6pm, Monday through Friday

Drug and Alcohol Issues

  • Drug and Alcohol Treatment Service 570-961-1997, 8am – 5pm, Monday through Thursday, 8am – 4pm on Friday
  • Lackawanna County Department of Human Services Office of Drug and Alcohol Programs 570-963- 6820
  • Substance Abuse and Mental Health Services Administration’s National Helpline 800-662-HELP (4357)
  • National Drug Hotline 1-844-289-0879


  • COLTS (County of Lackawanna Transit System) 570-963-6482


  • Women’s Resource Center 570-278-1800 or 1-800-257-5765
  • Childline 1-800-932-0313
  • Adult Protective Services 1-800-490-8505
  • Statewide Elder Abuse Hotline 1-800-490-8505

General Resources