Department of Human Services Area Agency on Aging


Department of Human Services Area Agency on Aging

Lackawanna County Area Agency on Aging
Mission Statement

The Lackawanna County Area Agency on Aging’s mission is to serve and protect older adults, act as a resource for families, and enhance opportunities for individuals to be empowered in areas of health and wellness, dignity and independence.

As the local representatives of the Pennsylvania Department of Aging, the AAA implements various programs for older adults and the caregivers throughout Lackawanna County.

The AAA reflects a simple philosophy: to act as advocates for the aging and to serve, protect, enable and empower older adults and persons with disabilities through the provision and continuous improvement of home and community based services.


Find the Best Combination of Prescription Savings for You

People with Medicare – especially those with lower incomes – can find out online how to reduce their prescription costs. The non-profit Access to Benefits Coalition helps seniors or younger persons with disabilities who qualify find ways to save money on their medications.
This online service is fast, free and confidential.

Click Here to begin saving.

The Lackawanna County Area Agency on Aging will Distribute Vouchers for the Senior Farmers Market Nutrition Program (SFMNP)

Senior Farmers Market Nutrition Program fillable PDF Application

Senior Farmers Market Nutrition Program Mail-in Application

Department of Aging Joins AARP to Support Family Connections in Long-Term Care Facilities

Departments of Health and Aging Highlight Efforts to Protect Seniors, Vulnerable Pennsylvanians

Guide for Seniors:
Home-Proofing for COVID-19 and the Flu

Register for COVID-19 Testing at the Mohegan Sun Pocono Arena at Casey Plaza

Food Safety Tips for Shopping at a Farmer’s Market

Safe Practices at Farmer’s Markets amid COVID-19

PA Council on Aging Releases Findings from Survey of Older Adults During Pandemic


Pennsylvania Council on Aging (PCOA) Survey

The Pennsylvania Council on Aging (PCOA) is conducting a needs assessment across all of PA’s 67 counties. The survey is open to anyone in the 60+ age range.

It is the PCOA’s belief that each county will most likely have its own snapshot.

The link is Upon completion hit “submit.”

Everyone has to identify their county of residence. Individuals can utilize the link to assist family members who may not be iPad or computer savvy. If anyone has friends in other counties, please encourage them to also complete the survey.

If anyone has any concerns or questions about the survey, please contact the Lackawanna County Area Agency on Aging at (570) 963-6740.



NWNEPA KindnessWorks Challenge PSA



Cartwright Holds Listening Session with Area Agencies on Aging in PA-08, Highlights Resources for Seniors During COVID-19

Moosic, PA – U.S. Representative Matt Cartwright (PA-08) today held a listening session with leaders of the Area Agencies on Aging. Agencies from Lackawanna, Luzerne, Monroe and Wayne Counties shared their questions, suggestions and concerns related to protecting older northeastern Pennsylvanians during the COVID-19 outbreak.

“As our communities deal with the coronavirus, the health and safety of our older adults is top of mind,” said Rep. Cartwright. “Our aging agencies in northeastern Pennsylvania are doing a great job adapting to the challenges posed by this virus and meeting our seniors’ demand for meal delivery, legal services, and even exercise, while observing social distancing guidelines. Our job in Congress going forward is to ensure the agencies have the resources to keep this up for as long as they need to.”

Quick and Easy Survey for all Pennsylvanians…

The Pennsylvania Department of Human Services has created the “Access to Food Survey.” This survey will give better understanding to the Department and sister-agencies to address the needs of residents across the commonwealth.

Please Share/Tag this post to all of your close Pennsylvanians

Lackawanna County Pharmacy Delivery List

Grocery Stores Delivery List



Students Construct Farmers Market Vouchers Produce Stands

Area Agency on Aging Director Jason Kavulich and staff thank students and instructors from the Career Technology Center for the “POP UP” Farmers Market produce stands that the youngsters constructed for the voucher program.   The additional photos show the craftsmanship the students possess. 

Attached is a link to a flyer on the “Isolation” program.  People can register online at, or you can call Katy Windels at 570.207-2213, Ext. 1101.

Registrations are requested by Friday, March 22; although they will be accepted later.


Dear Elder Justice Colleagues,

The FTC is disseminating information about a scam where scammers are trying to get social security numbers and money. The scammers claim the consumer’s social security number was linked to a crime, and directed the consumer to withdraw money from their bank account.

Please tell people in your community about this scam. Let them know the calls are fake. No one should respond to an unexpected call about their social security number, even if the caller ID says “SSA” or displays 1-800-772-1213, the SSA’s phone number. If you’re worried about a call that claims to be from SSA, call the SSA at 1-800-772-1213.

Below is a recent FTC blog post about the scam. You can help by forwarding the post, or linking to the original at

Fake calls about your SSN

December 12, 2018

by Jennifer Leach

Acting Associate Director, Division of Consumer and Business Education, FTC

The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam, the caller says your Social Security number has been linked to a crime (often, he says it happened in Texas) involving drugs or sending money out of the country illegally. He then says your Social is blocked – but he might ask you for a fee to reactivate it, or to get a new number. And he will ask you to confirm your Social Security number.

In other variations, he says that somebody used your Social Security number to apply for credit cards, and you could lose your benefits. Or he might warn you that your bank account is about to be seized, that you need to withdraw your money, and that he’ll tell you how to keep it safe.

But all of these are scams. Here’s what you need to know:

  • The SSA will never (ever) call and ask for your Social Security number. It won’t ask you to pay anything. And it won’t call to threaten your benefits.
  • Your caller ID might show the SSA’s real phone number (1-800-772-1213), but that’s not the real SSA calling. Computers make it easy to show any number on caller ID. You can’t trust what you see there.
  • Never give your Social Security number to anyone who contacts you. Don’t confirm the last 4 digits. And don’t give a bank account or credit card number – ever – to anybody who contacts you asking for it.
  • Remember that anyone who tells you to wire money, pay with a gift card, or send cash is a scammer. Always. No matter who they say they are.

If you’re worried about a call from someone who claims to be from the Social Security Administration, get off the phone. Then call the real SSA at 1-800-772-1213 (TTY 1-800-325-0778). If you’ve spotted a scam, then tell the FTC at

Five Tips to Avoid the ‘Grandparent Scam’



Dear Lackawanna County Community: 

It’s very exciting to announce the kick-off of a new Caregiver Support Group in Lackawanna County.  The goal of the “Parents A Second Time” (PAST) support group is to meet and problem solve, share information, provide support and maintain passion for providing care to children.  

Interested agencies can share/post the attached flyer and survey. 

Also, if you know older caregivers (grandparents or otherwise) who are raising grandchildren (or other related children) and would be interested in attending one of our groups or getting more information on the Caregiver Support Program services and benefits, please share the attached information and the survey. If you have the ability to gather a sign-up list in your agency, that would be great too. 

Surveys and sign-ups can be emailed to Rebecca Munley at [email protected].

Parents A 2nd Time Support Group Flyer  |  Parent a 2nd Time Survey


 The Melting Pot Intercultural Center

The Melting Pot Intercultural Center came about as an effort to help those seniors in the area that had immigrated from India. Many speak little to no English, had limited access to transportation, and other facilities in the area could not really meet their cultural dietary needs. With the help of Achyut Ashwin Dalsania, Dr. Atul Dalsania, Rajeshkumar Tailor, and Jeanne Hugenbruch they were able to coordinate a joint effort with the Lackawanna County Area Agency on Aging to create a center with the goal of bringing together seniors of different backgrounds.

Caregiver’s America Senior Santa and Home Instead’s Be a Santa to a Senior.

Home Instead and Caregiver’s America donate gifts to Lackawanna County Area Agency on Aging seniors to spread holiday cheer to those in need or isolated for the holidays.  Gifts are delivered to consumers by the LCAAA Care Managers in time for Christmas.














Activities and Menus

Senior Activity Center CalendarSenior Center Menus

APPRISE activities

Lackawanna County Library System Medicare Events with APPRISE

Medicare AEP Information

Medicare “Lunch and Learn”

We know you value your employees and want the best for them and we would like to partner with you to enhance that mission.  The APPRISE Program is engaging an outreach effort to locate soon-to-be retirees and educate them on Medicare and various benefits available, therefore, we are specifically asking you to consider having a Medicare “Lunch and Learn”.

We will do all the work!  The only thing we need from you is space within the company (Conference Room /Board Room) to hold the session.  Please contact Voluntary Action Center APPRISE Program at 570-347-5616 Ext 211





00Outreach worker Howard McIntosh Pix

Howard McIntosh
Area Agency on Aging
Outreach Representative

Area Agency On Aging Outreach Services Worker

Mr. Howard McIntosh is a contracted Lackawanna County Area Agency on Aging Outreach Consultant who serves as a valuable referral resource to older adults living in Lackawanna County. Mr. McIntosh visits local Senior Community Centers throughout the county routinely or by appointment.

The schedule below lists the days and locations when Mr. McIntosh will be available to help older adults with a variety of rent rebate, PACE and LIHEAP paperwork. In addition to his visits to the Senior Centers, Mr. McIntosh is also available, upon request, to make home visits.

Mr. McIntosh will be available from 9 AM‐11 AM at the following sites each month:

  • First Wednesday‐South Side Active Older Adult Community Center
  • First Thursday‐West Side Active Older Adult Community Center
  • Second Friday‐Dunmore Senior Center
  • Third Thursday‐Carbondale Active Older Adult Community Center
  • Third Friday‐Abington Senior Center
  • Fourth Wednesday‐Mid‐Valley Active Older Adult Community Center

Please contact Mr. McIntosh to make an appointment at 570‐904‐7792, or call the Lackawanna CountyArea Agency on Aging office at 570‐963‐6740 with any question you may have regarding this worthwhile

Outreach Senior Center Calendar 2017

Lackawanna County Area Agency On Aging Announces Assistance With Rebate Forms

Mt. McIntosh is available to provide assistance by appointment. 


We will be doing rent rebates for the next few months. This program runs from approximately mid-February through the month of June. It has been extended to December every year for the past eight years but there is no guarantee of that, so it is good to get your application in the mail before the end of June.

In order to file the application for rent rebate you must have your rent certificate filled out by your landlord. If, for some reason, the landlord refuses to fill out the application, we need to file an affidavit telling the Department of Revenue why you think the landlord refused. Your signature on the affidavit has to be notarized. In addition tothe certificate, you need proof of all income from 2015. This includes social security, wages, Railroad retirement, dividends, interest, lottery winnings and so on. We cannot do our portion of the application without this information.

For homeowners, instead of the rent certificate you will need copies of paid property tax receipts for the tax year 2015. Your taxes must be paid up to date in order to file for a rebate. In addition, you will need all of the same income documents as previously described.

Other requirements for filing for rebates in this program are:

  1. 65 or older on December 31, 2015 or
  2. Married to someone 65 or older on December 31, 2015 or
  3. A widow or widower during all or part of 2015 and were age 50 or older on Dec 31, 2015 or
  4. Permanently disabled receiving SSI payments.

Income requirements are:

  1. Renters $15,000 or less with only 50% of Social Security or Railroad retirement income counted
  2. Homeowners $35,000 or less per year
  3. The income amounts are for household annual income


Quality of Life | Range of Services |Stopping Elder Abuse | Financial Help

CDSMP Registration Lackawanna VAC (5.18.17 to 7.6.17)


Lackawanna County Aging Waiver Service Coordination Agencies

Service Coordination Agencies care-manage services for Aging Waiver participants. The Waiver Program offers individuals age 60 and older, a choice of community-based services asan alternative to Nursing Home placement.

To apply for the Aging Waiver program, call the Waiver Enrollment Agency, Maximus, at 1-877-550-4227 or fill out an online application at

LIFE Geisinger

LIFE Geisinger provides additional independence for older individuals

and their caregivers.

Apprise office at the Voluntary Action Center

APPRISE is the State Health Insurance Assistance Program (SHIP) for Pennsylvanians on Medicare. The Pennsylvania Department of Aging created APPRISE to help older Pennsylvanians understand their health insurance options under Medicare and make sound decisions about what is best for them.

Pennsylvania Health Law Project (PHLP)

PHLP is a nationally recognized expert and consultant on access to health care for low-income consumers, the elderly, and persons with disabilities. For more than two decades, PHLP has engaged in direct advocacy on behalf of individual consumers while working on the kinds of health policy changes that promise the most to the Pennsylvanians in greatest need.

Forms & Documentation

Act 169 of 1996

FBI Background Check Transmittal Form

Mandatory Elderly Abuse Form

Electronic Fingerprinting

PACE Application

Administrative Contacts

Jason Kavulich, Director
Phone: 570-963-6740 | Fax: 570-963-6401
Email: [email protected]

Additional information

[email protected]


Area Agency on Aging
123 Wyoming Ave., Floor 4
Scranton, PA 18503


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