Domestic Relations Services

 

 


Cathy Ann Hardaway,
Director

Coronavirus Update: Domestic Relations Client Services Continue


  Pennsylvania Child Support Website

 

 

 


Current Most Wanted List as of 05/13/2020


Emergency Judicial Order Dated April 20, 2020

The Judicial Emergency Declared in the 45th Judicial District of Pennsylvania Shall Continue to Exist Through May 31, 2020 due to the COVID – 19 Crisis.


Emergency Judicial Order Dated April 14, 2020

All Domestic Relations Conferences Scheduled between April 14, 2020 through May 31, 2020 are Encouraged to be Held via Teleconference


Emergency Judicial Order Dated April 14, 2020

All Support Hearings in front of Master Kathryn Karam between April 14, 2020 through May 31, 2020 shall be Held via Video Conference


Emergency Judicial Order Dated April 3, 2020

Important procedural changes for obtaining PFAs in light of the Judicial Emergency declared by this Court and by the Supreme Court of Pennsylvania on April 1, 2020, directing the closure of court facilities


Emergency Judicial Order Dated April 1, 2020

in accord with the Order of the Pennsylvania Supreme Court dated April 1, 2020 extending the declaration of the Judicial Emergency through April 30, 2020, it is hereby ordered and decreed that, the Judicial Emergency declared in the 45th Judicial District of Pennsylvania shall continue to exist through April 30, 2020 due to the COVID-19 crisis


Emergency Judicial Order Dated March 16, 2020

in accord with the Order of the Supreme Court of Pennsylvania authorizing this Court to declare a Judicial Emergency in the 45th Judicial District of Pennsylvania, I do hereby declare that a Judicial Emergency exists in this Judicial District and shall continue to exist until April 14, 2020 on account of COVID-19


The Domestic Relations Department handles non-violent, civil procedures between spouses as well as parents and children.

Services handled by the department include child support and alimony.


About Domestic Relations


The Lackawanna County Domestic Relations Section is responsible for working with families to establish and enforce support obligations for children and spouses.

Located in Scranton, it is one of 67 county Domestic Relations Sections within the Commonwealth of Pennsylvania.

Domestic Relations is a part of the Lackawanna County Court of Common Pleas. It helps the Court establish and enforce Court Orders for child support and spousal support.


Scheduling An Appointment


You may call Domestic Relations Monday through Friday 9:00 AM – 4:00 PM at (570) 963-6721. Using this phone number, you can access our AVR (Automated Voice Response Unit) or you can speak with a customer service worker.

Support Officers see clients by appointment only. In order to see the officer assigned to your case you must make an appointment. You can do this by calling and leaving a message for your officer saying that you want to set up a time to see him or her; or you may write a letter asking for an appointment. By scheduling an appointment you will avoid waiting a long period of time to be seen and you can work out a time that is best for you and your officer.

Please supply your 9 digit case number and 10 digit member I.D. number (or Social Security number) for all telephone calls, e-mail correspondence, letters and office appearances. You can find your case and member I.D. numbers on correspondence from our office.

PLEASE DO NOT TELEPHONE OR WRITE TO ANY JUDGE OR HEARING OFFICER ABOUT YOUR CASE. JUDGES AND HEARING OFFICERS ARE NOT PERMITTED TO GIVE ADVICE OR DISCUSS CASES OUTSIDE THE COURTROOM OR HEARING ROOM. CONTACT DOMESTIC RELATIONS WHEN YOU NEED HELP WITH YOUR CASE.


PACSES Portal

If you have a support case in the Commonwealth of Pennsylvania, you can use the Commonwealth’s “PACSES Portal” website 24 hours a day, 7 days a week to view your case information, update your address, etc.

PACSES stands for Pennsylvania Automated Child Support Enforcement System.


PACSES AVR

AVR stands for Automated Voice Response.

The PACSES AVR can be accessed through your telephone to answer most of your child support questions by dialing 570.963.6721. The PACSES AVR is available 24 hours a day, 7 days a week. The PACSES AVR gives you quick access to child support information. You may hear about policy and procedures and receive updates on your case, including recent payments and account status.

Click Here to open a file that explains how to use the PACSES AVR system.

 


Administrative Contacts


Cathy Ann Hardaway,
Director
Phone: 570-963-6721
Fax: 570-496-7700
E-mail: [email protected]


Location


Domestic Relations Section
Lackawanna County
Court of Common Pleas
123 Wyoming Ave, Third Floor
Scranton, PA 18503
570-963-6721 (Phone)
570-496-7700 (Fax)

 

 

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