Emergency Services / 9-1-1

David Hahn, Director


9-1-1 Mission Statement

Lackawanna County Department of Emergency Services working with our Municipal Partners, established and maintains an Enhanced 9-1-1 communications system as the primary emergency access portal for public safety services to citizens and visitors to Lackawanna County

About 9-1-1

911 Center


The Lackawanna County EMERGENCY COMMUNICATIONS CENTER (ECC) is the designated 9-1-1 Center for dispatching emergency medical services within Lackawanna County, as approved by the Lackawanna County Commissioners.

The Lackawanna County Department of Emergency Services (LCDES) is operated and maintained by the Lackawanna County Board of Commissioners. Staffed by professional Public Safety Telecommunicator/Emergency Medical Dispatchers (PST’s), the LCDES provides emergency dispatch and communication services for police, fire, rescue and emergency medical services throughout Lackawanna County, as well as for County and Municipal Emergency Management Agency (EMA) operations. 

Latest Coronavirus News – Week of May 24, 2020

Gov. Wolf Signs Budget to Sustain Education, Support Communities Amid Pandemic

Gov. Wolf: State Continues Phased Reopening with 16 More Counties Set to Go Green on June 5

PA Department of Health Provides Update on COVID-19, 693 Positives Bring Statewide Total to 70,735

Yellow Phase Orders Updated to Include Eight Additional Counties Moving on May 29

PA DCNR Moves to Open State Park Swimming Beaches, Pools

Department of Human Services Reminds Pennsylvanians of Assistance Programs, Support Outlets Available to Help Ease COVID-19 Recovery Period

Limited Services Available at Additional PennDOT Driver License and Photo License Centers in Yellow Phase Counties; Limited Motor Vehicle Services Available

Department of Health Provides Update on COVID-19, 625 Positives Bring Statewide Total to 70,042

Wolf Administration Distributes Testing Supplies to Hospitals, More Than 67,000 Patients Tested Since March

PennDOT Extends Expiration Dates on Driver Licenses, ID Cards, and Learner’s Permits

Wolf Administration, Federal Delegation: Pennsylvania Farmers Eligible for $16 Billion in Direct Relief Payments

Gov. Wolf Issues Green Phase Order, Guidance on Dining and Professional Sports

Gov. Wolf Highlights PA Businesses Rising to Meet COVID-19 Needs

PA Department of Health Provides Update on COVID-19, 780 Positives Bring Statewide Total to 69,417

Department of Human Services Advises Providers and Partners of Operational Recommendations for Yellow Phase Counties

Wolf Administration, USDA Announce Sites for Children Summer Food Programs

May 26, 2020 Update on Coronavirus (COVID-19) from the CDC

PA Department of Health Provides Update on COVID-19, 451 Positives Bring Statewide Total to 68,637

$280,000 Available to Animal Ag Producers for Reimbursement of PPE through PA Farm Bill Center for Poultry & Livestock Excellence

L&I’s Anti-Fraud Division Uncovers Attempted COVID-19 Unemployment Scams, None of L&I’s Systems or Data Were Breached

Department of Health Highlights Ongoing Nursing Home Inspection, Sanction Information Amidst COVID-19 Pandemic



Pennsylvania Department of Health

Center for Disease Control

World Health Organization

Non-Life Sustaining Businesses List (Updated 3/23)

PA DCED Life-Sustaining Business Frequently Asked Questions (Updated 5/7)

PA DCED Life-Sustaining Business Frequently Asked Questions (Updated 3/24)

Tornado Sheltering Guidelines during the COVID-19 Pandemic

Protect Yourself From Coronavirus Scams and Fraud

Grocery Stores Delivery List

Substance Abuse and Mental Health Administration Disaster Distress Helpline

Substance Abuse and Mental Health Administration Tips for Social Distancing, Quarantine and Isolation

COVID-19 Testing Factsheet

How to Get Tested for COVID-19

COVID-19 Updates and Resources for Counties

CDC Guidance for Getting your Mass Gatherings or Large Community Events Ready for Coronavirus Disease 2019

Coronavirus Public Health Terminology

Coronavirus, or COVID-19 Information for At-Risk Individuals

How do I prepare for Coronavirus, or COVID-19?

Coronavirus Self Monitoring and Social Distancing

Coronavirus Returning Traveler Information

Coronavirus Information for First Responders

May is Mental Health Awareness Month!

COVID-19 Safety for EMS Providers

Coronavirus Information for Funeral Directors

Coronavirus Information for Funeral Directors

Coronavirus Information for Healthcare Facilities

Coronavirus Information for Healthcare Facility Employees

Coronavirus Information for Healthcare Facility Patients

Coronavirus Information for Schools, Colleges and Universities

Coronavirus Fact Sheet for Pre-K

Coronavirus Fact Sheet for K-12

Coronavirus Fact Sheet for Colleges and Universities

Enfermedad del Coronavirus 2019 (COVID‑19)

Governor’s Advisory Commission on Latino Affairs Encourages Latino Community to Keep Safe During the COVID-19 Pandemic

PA DOH COVID-19 Guidance for Essential Businesses (Spanish)

Self Testing (Spanish) Guía de referencia rápida de auto-infección nasal

PA Dept of Health COVID19 Pregnancy Fact Sheet (Spanish)

PA Dept. of Health COVID-19 Guidance on Breastfeeding (Spanish)

Homemade Mask fact sheet (Spanish)

How to Make a Mask (Spanish)

Types of Masks (Spanish)

Essential Businesses Fact Sheet translation (Spanish)

COVID19 PPE fact sheet (Spanish)

Case Contact (Spanish)

Fact Sheet – COVID-19 Mental Health (Spanish)

Coronavirus Fact Sheet translation (Spanish)

WIC Factsheet (Spanish)

Talking to Kids (Spanish)

Coronavirus Testing Help (Spanish)

PA Dept of Health Multilingual Resouces

Coronavirus, or COVID-19 – When to call 911 for Emergencies (Spanish) Cuándo llamar al 911 para emergencias

SBA Offers Disaster Assistance to Pennsylvania Small Businesses Economically Impacted by the Coronavirus (COVID-19) (Spanish) La SBA ofrece asistencia en caso de desastre a las pequeñas empresas de Pennsylvania afectadas económicamente por el Coronavirus (COVID-19)

How do I prepare for Coronavirus, or COVID-19? (Spanish) Preparando Para la Propagacion de la Enfermedad del Covid-19

Coronavirus Self Monitoring and Social Distancing (Spanish) Auto Controlar Y Practicar Distancia Social

CDC – Página principal de la enfermedad del coronavirus 2019 (COVID-19)

Como Hacerse la Prueba del COVID-19


¿Qué hacer en caso de enfermarse con el coronavirus 2019 (COVID-19)?

La enfermedad del coronavirus 2019 (COVID-19) y usted


ADVISORY – DAUPHIN COUNTY – TOMORROW – National Weather Service Recognizes All 67 Pennsylvania Counties as StormReady

USDA to Provide $150 Million in Grant to Help Rural Communities Affected by Natural Disasters

Pennsylvanians Encouraged to Learn How to Prepare for Emergencies with 30 Days/30 Ways

FEMA and FCC to Conduct Nationwide Emergency Alert System Test

Summer 2019: Heat Social Media

Arson is a Community Problem; Awareness is Key and Everyone Can Help

Wolf Administration and Local Leaders Highlight Restore Pennsylvania Potential for Future Severe Weather Victims

SBA Economic Injury Disaster Loans Dead Line Updates

Wolf Administration Encourages Preparing for Spring and Summer Flooding

Spring Thaw Prompts Fire Safety Tips from State Fire Commissioner

Wolf Administration and Local Leaders Discuss How Restore Pennsylvania will Benefit Disaster Survivors


Informational Links

When To Call 911

911 As A Profession

So you called 911, now what?

“DIALING 9-1-1 on an Old Cellphone Not Child’s Play”

Professional Links

9-1-1 Magazine

APCO International

Pennsylvania NENA

Pennsylvania Chapter of APCO

National Emergency Number Association

Pennsylvania Emergency Management Agency


 EMS Procedures
 Quality Assurance Survey
 Fire Department Dispatch Procedures
 911 is now able to accept text-to-911messages to dispatch POLICE, FIRE and EMS to any location in Lackawanna County.

Location/Contact Information

The Lackawanna County Center for Public Safety is located in the Valley View Business Park in Jessup, PA Overlooking the Lackawanna River Valley it serves all citizens and visitors of Lackawanna County

Administrative Telephone


Voice: 570-307-7300 | Fax: 570-307-7321

Administrative Contacts

David Hahn
Director of Emergency Services
Phone: 570-307-7301
Fax: 570-307-7324
E-mail: [email protected]

John H. Lewis, ENP
Deputy Director of  Emergency Services
Phone: 570-307-7306
Fax: 570-307-7321
E-mail: [email protected]

Al Kearney, ENP
Quality Assurance Manager
Phone: 570-307-7307
Fax: 570-307-7321
E-mail: [email protected]

Thomas Taylor
CAD Supervisor
Fax 570-307-7321
E-mail: [email protected]

Anna Kearney
MSAG Supervisor
Fax 570-307-7321
E-mail: [email protected]

Jerry Beilman
GIS Supervisor
Fax 570-307-7321
E-mail: [email protected]


Lackawanna County Center For Public Safety
30 Valley View Drive
Jessup, PA 18434-1147

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